FAQ -- WiMAX -- when does shaping end?

Subscription Customers:
-- will remain shaped until the evening of their next billing period.
The change will occur at midnight (local time relative to the customer) on the day before their billing date. If you purchase “Add-on” data before the billing date, the shaping will be removed within 15 minutes of successful online payment.

Prepaid Customers:
-- will remain shaped until the exact date and time of their current voucher’s expiry date if they do not have a pending voucher.
The expiry date and time is determined by the date and time when the voucher started. For example if you activate a 30 day voucher on the 1st January 2011 @ 10:30am, the expiry date is 30th January 2011 @ 10:30am. If no pending voucher exists then the service will be suspended.

If a recharge voucher is entered whilst being shaped the new voucher will start immediately and the shaping will be removed within 15 minutes.

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