No connection after firmware update?

Im in Hillarys w.a, and my internet dropped out at about 12pm today. After an hour or so of trying to login then learning that the new firmware resets the password(thanks for the heads up vivid, same old great customer service) and now I can't connect to the internet. No lte connect available.



ozzcaddy-MODERATOR wrote 10 weeks ago

I would suggest that you contact Tech Support, in case the tower that you connect has a problem that they are not aware of.

The update itself would not cause the disconnection.

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