can a mod please check if there's been any recent changes at the milford st & bank st, east vic park tower.

the modem is blinking with one light i have reset the modem which didn't help.

just wondering which end has the issue.



mx wrote 33 weeks ago

the frequency connection was 2318000 with home gateway.


ozzcaddy-MODERATOR wrote 33 weeks ago

You would be best to contact Tech Support. They may not be aware that there could be a problem with that tower.

Tech Support: 1300 327 837

Adelaide, Brisbane, Melbourne and Sydney Customers (local time):
Monday to Friday 9am-10pm. Saturdays, Sundays and Public holidays from 9am-9pm.


mx wrote 28 weeks ago

The problem was a sma cable gone bad on the modem, also learnt the horizontal polarization on my outdoor panel antenna makes no connection at all so had it modified so both internal boards are vertically polarized.Signal strength and stability is better than ever and get around 1MB/s most of the time.


ozzcaddy-MODERATOR wrote 28 weeks ago

Thanks for the update, and glad you identified the problem.

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