Changing Plan

Hello i was just wondering if theres a price to change plans like right now i am on a 8gb per month plan but later i may want to upgrade it. and then maybe downgrade it again it really depends on different things to how much i will be using the internet.
Am i even allowed to change to lower download limits?

Also is there any other side effects of changing data plans.

Comments

#1

Frosty-MODERATOR wrote 7 years ago

Took a quick look at vivid's support pages. There's a whole section there on plans and charges. You can upgrade and downgrade, but I think there's a limit of 1 change per month. As best I can see, there is no fee for upgrading or downgrading. They will just pro-rate adjust your billing to match the plan change. If in any doubt, recommend you call Accounts directly and get this info straight from them.

#2

Tu nguyen wrote 9 weeks ago

Hi! I want to change a plan before I have is $70 month now I want to change to$90 month

#3

Frosty-MODERATOR wrote 9 weeks ago

Vividwireless are no longer selling their plans, as everything is transferring to Optus in a couple of months:

https://www.vividwireless.com.au/online/common/important-information-shop

After it transfers, you will be able to select from the Optus wireless plans:

https://www.optus.com.au/shop/broadband/mobile-broadband

If you are wanting to change something right now, today, then I would recommend you call vividwireless and see whether they're still allowing plan changes and whether there is a cutoff date.

Phone number = 1300 327 837
Monday to Friday 9am-11pm (Eastern). Saturdays, Sundays and Public holidays from 9am-10pm (Eastern).

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