Forms of identification.

So, I tried to sign up today and there is a requirement for Drivers license or passport number, I have neither. If I go into a store to sign up what can I use instead?




Frosty-MODERATOR wrote 5 years ago

No idea, sorry. I'll send an email and see what I can find out. May take a day or two, so you'd probably be best to just pop into a store and just ask there?

In my experience, in the absence of a Drivers Licence, some places will accept evidence in the form of Credit Cards and also utilities bills (e.g. phone, electricity, gas, water, etc).


Frosty-MODERATOR wrote 5 years ago

I have an answer back:

Firstly, account holders need to be 18+ years old, as per the Terms and Conditions. Assuming that you have that covered ...

Secondly, there is no "in-store sign-up" process. You can purchase a modem at a store, but activation is still done online. If you don't have a Drivers Licence or Passport, then any other valid 18+ ID card will suffice (e.g. you might be a student and have a University ID card, or something like that).

If any further questions or concerns about any of this, you might be wise to call vividwireless directly on 1300 32 78 37, as that will likely be quicker than trying to go via me as a middle-man.



Meure wrote 5 years ago

Those fields are mostly for resetting your password or as a security question when calling up. Obviously accurate details are best, but theoretically, if you were to enter '123456', there isn't a system to check whether it's 'correct', just a valid number.

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