How to remove an existing device for a new plan

Hi I was just wondering how I'd be able to remove an existing device (device#1) and put it on a different plan so I can make one of my devices unlimited (device#2) and the other device(#1) say a 10gb/month plan.
It's just so we can split it around the family for different needs

Thanks if you can help me out



Frosty-MODERATOR wrote 6 years ago

Presuming that the device is not on contract with the others ... you should be able to just call vividwireless accounts, set up a separate account, and move one or other of the modems over to the new account. I can't see any problem with that.


diabeatus wrote 6 years ago

It's just an add on $10 one. Is that plausible?


ozzcaddy-MODERATOR wrote 6 years ago

Sounds like you need to contact Vivid Tech Support to get a difinitive answer.

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