FAQ -- checking Optus for availability of signal

Q. apart from using the vividwireless website, is there any other way to check for availability of the LTE service?

A. you can try the OzTowers website (https://oztowers.com/Home/Query) and query by postcode to see a map of towers in your area. You need to limit the search to Optus and then look for towers which support a 2300MHz service. When you click on the tower icon on the map, you want to see "Optus 4G 2300MHz" in the list of supported frequencies.



poyda1234 wrote 1 year ago

I just received the cancellation email and have been looking at oztowers an found plenty of towers with Optus 2300Mhz. How can I determine which ones carry vivid? I'm assuming not all of them do since the "check coverage" page shows a "No" against addresses near some of those towers?


Frosty-MODERATOR wrote 1 year ago

As far as I know, YES, all Optus towers which carry 2300MHz are used by vividwireless.

If vividwireless have identified some addresses as "not available", it would be for other reasons. e.g. topology (hills or buildings between the address and the tower). Can never be 100% accurate, as signals can reach a destination by a variety of paths.

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