Cell ID

Is there anyway we can tell which tower we are using? I can see that the Cell ID changes in my LTE modem settings depending on the tower but is there anyway to know where that tower is located?

I have a few towers nearby and an external antenna so I want to point it at the tower I know to be strongest. Note: I can't physically see the towers because if trees.



ozzcaddy-MODERATOR wrote 2 years ago

These are 2 websites that you can see where the towers you are connecting to are located near you. The Cell ID on your modem may not show on these maps, as they are Vividwireless Cell ID's. The maps will give you a good indication of the towers near you.

This FAQ: http://forum.vividwireless.com.au/forum/faqs-lte/faq-lte-checking-optus-...

This is Optus Service Status website. If the tower icon is not green, click on the tower icon and it will display what is affected by whatever the problem may be.

If the problem continues, I would suggest contacting Vividwireless Tech Support:

1300 327 837

Adelaide, Brisbane, Melbourne and Sydney Customers (local time):
Monday to Friday 9am-10pm. Saturdays, Sundays and Public holidays from 9am-9pm.

Perth Customers (local time):
Monday to Friday 8am to 9pm. Saturdays, Sundays and Public Holidays from 8am to 8pm.


mx wrote 2 years ago

was checking the oztowers map and there's a few towers near me that have Optus 4G 2300MHz, does vivid have a service with all towers that have Optus 4G 2300MHz or only at selected tower locations...is it best to call vivid to find out what towers near by have a service?


ozzcaddy-MODERATOR wrote 2 years ago

@mx - you would be best to talk with Tech Support who should be able to provide the information your after. See above Post for Tech Support contact details.


Frosty-MODERATOR wrote 2 years ago

My understanding is that pretty much everywhere Optus have 2300MHz the vividwireless modem should work, with the exception being in NBN only areas (e.g. TAS). But the only way to be sure would be to have a chat to vividwireless and see what the coverage is nearby to you, as you and Ozzcaddy already suggested.


MikeKulls wrote 2 years ago

I believe cell tower IDs are not something that service providers publish for some reason. I had to drive to the towers and get the cell ID. You then need to convert it to hex I think the last digit is the sector for the tower and can change depending on which side of the tower you are on.

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