DNS issues

I suspect there are DNS issues as I unable to brose the internet. Connection strength is 3 bars on the 4g network with an LTE modem.
Area is 3033 in Victoria.
I cant ping anything even though I have a connection to the network.
I have logged a support call but still awaiting a response.
Any information?



petert_999 wrote 3 years ago

Same here in Adelaide (Mitchell Park)


ozzcaddy-MODERATOR wrote 3 years ago

@petert_999 - There was an Unplanned Outage for All Bases in Adelaide today, which has since been resolved. If still having problems, give Tech Support a call 1300 32 78 37.

@mountf, there are no current outage notices for Melbourne. Did you ring Tech Support or email? If you emailed, you would be best to ring them also on 1300 32 78 37. They may not be aware of the problem your experiencing.


petert_999 wrote 3 years ago

sorry, but not resolved here.. "DNS address could not be found."


ozzcaddy-MODERATOR wrote 3 years ago

Have you tried rebooting the modem. If the problem still occurring, give Tech Support a call.


mountf wrote 3 years ago

working now in Vic, but was certainly down. even though support took some convincing...


petert_999 wrote 3 years ago

yep, mine's back now, too, thanks

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