how is it that im getting 1mb download when paying a premium $80 per month

please, i would have no complaint if the speed was actually somewhat decent but its not.

the so called "4G speed" is a joke compared to what it actually should be
im getting 4-6mb/s download speed on my phone's hotspot and thats what i have to resort to when downloading.

but you cant terminate because then it'll cost money

:))))))))

Comments

#1

ozzcaddy-MODERATOR wrote 26 weeks ago

What Suburb/Postcode are you in?

Have you spoken with Tech Support, if so, what did they say?

#2

Vivid wrote 14 weeks ago

I am getting the same or less speed. I have spoken to tech support if its one or over its in the contract and they do nothing about it

#3

Frosty-MODERATOR wrote 14 weeks ago

I've responded to your other post in the Technical Support thread.

Warning
In participating in this forum you agree not to post or authorise others to post any material that is in our opinion offensive, defamatory, inaccurate, harassing, threatening, invasive of the privacy of others, sexually explicit or illegal. You also agree that you will not post or authorise others to post any copyright material that is not owned or licensed to you. In the event of any breach of this Policy we reserve the right to remove the post without notice to you.

Disabling comments and removing posts
Should we consider a thread or comment in violation of this Policy, we reserve the right to immediately remove part of or entire posts. We also reserve the right to disable, remove or archive posts that have been dormant for 14 days.

Member Login