how is it that im getting 1mb download when paying a premium $80 per month

please, i would have no complaint if the speed was actually somewhat decent but its not.

the so called "4G speed" is a joke compared to what it actually should be
im getting 4-6mb/s download speed on my phone's hotspot and thats what i have to resort to when downloading.

but you cant terminate because then it'll cost money




ozzcaddy-MODERATOR wrote 44 weeks ago

What Suburb/Postcode are you in?

Have you spoken with Tech Support, if so, what did they say?


Vivid wrote 33 weeks ago

I am getting the same or less speed. I have spoken to tech support if its one or over its in the contract and they do nothing about it


Frosty-MODERATOR wrote 33 weeks ago

I've responded to your other post in the Technical Support thread.

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