Next steps

Hello everyone,

As you probably are already aware, it looks like Vividwireless as we know it will no longer exist as of April next year.

It looks like everyone will be migrated over to Optus 4G on identical plans to what they have now. (Critical Information Summaries available here -

I suppose that this means that this support forum is also going away into the little network in the sky.... :(

what's next for Frosty and Ozcaddy?



Frosty-MODERATOR wrote 24 weeks ago

It looks like the end of an era for us, at least in this formal role and in this particular environment. I've been involved since the very earliest days of Unwired back in February 2004; this later morphed into vividwireless.


ozzcaddy-MODERATOR wrote 24 weeks ago

As I am a Vividwireless customer, I will migrate across to Optus with other customers who go in that direction.

Optus has a completely different forum format to this one, which is understandable due to the size of the company and various products that they provide.


CoyoteOne wrote 20 weeks ago


You have provided a valuable service to us all, thank you and best wishes for the future.

It is so sad to see things going this way. I am in two minds on one hand I am tempted to remain with this soon to be Optus service. On the other I am concerned by their customer service which hardly has the best reputation in the industry.


Frosty-MODERATOR wrote 20 weeks ago

Thanks for the kind words.


Chaser12 wrote 18 weeks ago

If you're on ulmited data you still will be with Optus because it doesn't seem they offer unlimited data for new signups :/

Will the 12mbit limitation still be in place?


ozzcaddy-MODERATOR wrote 18 weeks ago

To my understanding, the 12Mbps download will still be in place, as Optus own Plans have the download speed of 12Mbps, with Upload 1Mbps.

After making the above comment, I checked out the Optus 4G Plans, and there are 2 (200Gb & 500Gb). Nowhere with in the available information does it actually say what the maximum download/upload speeds. The following is shown under Critical Information:


Speeds are variable on the Optus 4G Mobile Network and will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic

You may need to do a phone call to Optus to find out the actual maximum speeds.


Frosty-MODERATOR wrote 18 weeks ago

I believe that the answer is Yes, when you transfer over, the 12Mbps/1Mbps Download/Upload limits will continue.

After you transfer to Optus, if you then change your Plan to one of Optus' own plans, then you'll become subject to their speed limits for the new plan, whatever they may be.

In other words, when you transfer, everything continues as before UNTIL you decide to change to an Optus plan.

Note: when you transfer, if you're on direct debit, you will need to notify Optus of your payment details; this information cannot be transferred from vividwireless to Optus automatically.


Frosty-MODERATOR wrote 18 weeks ago

Check here:

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