Open Go for IP's

Has always amazed me of the freedom to sell something that they have no guarantee of providing that IP's have....This goes back to the very first days when IP's were setting up in residential areas, and part of my job was to find ways to get sufficient cable capacity to them....trouble was that the number of customers the IP took on would always grow to exceed the capacity to provide guaranteed continuous service back into the network....
Now we have the same situation, only on a larger scale. For example..."If someone hired a hall with a capacity of 1000 and then sold 2000 tickets there would be an uproar and the authorities would take action"
However IP's seemingly can continue to take on unlimited numbers of customers while knowing that their equipment has reached it's capacity, and the authorities turn a blind eye....
In telecommunications we once would setup towers for remote radio telephone services and these were governed by the number of channels back to the exchange, as to how many customers you could hook up....
Wonder what happened to such governance.....

Comments

#1

Frosty-MODERATOR wrote 20 weeks ago

By "IP" I assume that you mean "ISP" (Internet Service Provider).

ISPs with finite resources typically do, in fact, monitor use of those resources, upgrade where necessary, and restrict access where appropriate.

Vividwireless don't make their service available at all addresses. You can verify this by checking the comments on forums such as Whirlpool, where "it's not available at my address" is a fairly frequently reported complaint.

Given that vividwireless provide a wireless (i.e. mobile) service, they have little control over where people actually choose to use their modems. So when people (see: Whirlpool) choose to report a false address in order to obtain a modem and use it at another address, I'm curious to know what you would suggest as a solution?

#2

rayclatworthy wrote 20 weeks ago

This wasn't a dig at Vivid Wireless, and I realised after I posted that indeed it should have been posted on Whirlpool....It was meant as a generalisation aimed at all ISP's and mobile phone providers.....I still feel that more customers are connected viz equipment capacity....As stated in the earlier days of solid state equipment (not necessarily Australia) equipment was designed to limit the number of customers that could be connected as to capacity of said equipment....governments eventually gave up the power to regulate certain industries and organisations to the detriment of paying customers....

#3

rayclatworthy wrote 20 weeks ago

The solution would be for ISP's to be more proactive with their surveys as to number of expected customers to ascertain the capacity of equipment required...
The reality would have been for a single entity to own all of the infrastructure and tech companies to buy bandwith and onsell this plus the end equipment....the old chestnut of lack of competition affecting prices has never held water...

#4

Frosty-MODERATOR wrote 19 weeks ago

Thanks for the clarification.

I've been involved with supporting ISP customers since the mid 90's, first OzEmail Internet, Access One and UUNET, then Unwired Australia and now vividwireless. I've seen a LOT of changes over that time; when I started it was 33.6K modems, then 56K, ADSL, ADSL2+ and now NBN and wireless/mobile networks.

One major problem which impedes planning, particularly where mobile services are concerned, is that councils and residents can sometimes oppose the deployment of new infrastructure. I can think of one case with Unwired where additional capacity was needed and customers were complaining bitterly (and blaming the ISP), but the reality was that this had been foreseen by Unwired, they had applied months previously for approval to upgrade and deploy new equipment at a site, however it had been opposed by council. I've also seen cases where faults were caused by tree branches blocking signal at a tower, where approval to prune was not granted, causing a lot of problems for customers.

As for the bigger picture of competition policy and so on, I don't think I'll buy into that discussion. 8^)

#5

rayclatworthy wrote 19 weeks ago

Thanks Frosty....rant over....now I've gotta concentrate on how to make Vivid work best for me....my current/former ADSL+2 was poor due to my distance from exchange....do feel that more preferential treatment should have been given to households who had poor service due to their location....this should have come from govt assistance to even up the playing field....congestion from the tower and beyond is also why I decided not to go the way of Node1 or similar...as even paying the extra and getting a great signal to the tower it still would have been hit and miss with congestion....would love to be able to get Netflix and Foxtel Now....but I guess this will have to wait until NBN comes along....still a couple of years off for my area....I could be dead and buried by then.....
Remember back in 88 when we first got world wide web....and I used to hook up in Bougainville to Bulletin Boards in Brisbane to play word games....it's certainly come a long way since then.....

#6

Frosty-MODERATOR wrote 19 weeks ago

Yep, things have changed a lot since then. I too used to be a bulletin boards user, pre WWW. I've now got NBN available in my area and am just waiting for all the other people to jump in first and find all the bugs ...

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