LTE UNPLANNED OUTAGE - Centennial Park-O Sydney

LTE UNPLANNED OUTAGE - Centennial Park-O Sydney

All Times are shown in Local times using 24 hour clock

START: 12/09/2018 9:24:44

IMPACT: Complete outage for most customers and degraded for others.

OUTAGE DESCRIPTION: We've identified a fault which means you might experience issues with your internet service at the moment. Our team are on to it, and aim to fix this as soon as possible.

We're sorry for the inconvenience.



Nearly Sparky wrote 22 hours ago

This has been a week now. Can you tell us when our internet will be restored, if we should start looking at an alternative ISP and if we are going to be charged for the downtime?


ozzcaddy-MODERATOR wrote 20 hours ago

The notice details above indicates the outage relates to Optus that has affected Vividwireless.

Until we receive further notification about the outage we have no idea of when it would be resolved.

You can speak with Tech Support who may have further information about the outage and you an opportunity to ask questions you may have.

1300 327 837

Adelaide, Brisbane, Melbourne and Sydney Customers (local time):
Monday to Friday 9am-10pm. Saturdays, Sundays and Public holidays from 9am-9pm.

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