No 4G in on Ninth Ave, Jordan Springs NSW 2747

I have no internet. The 4G symbol on my modem is red and no 4G signal where the three bars are meant to light up. Is there an outage in my area? I’m on Ninth Ave.

Comments

#1

ozzcaddy-MODERATOR wrote 6 days ago

Just checked the Optus Network Status map and it shows a tower that has a problem that is NW of Jordan Springs on the other side of The Northern Rd. There is no ETA of how long it will take to fix. Optus does the work on the towers whether it be Vividwireless or Optus.

You can check the map yourself by clicking on this link: https://www.optus.com.au/about/network/service-status

Click on the Outage Tab and insert Suburb/Postcode. You will see the Red tower icon, if you click on the icon more information will display.

You can contact Tech Support who may have more info 1300 327 837

Adelaide, Brisbane, Melbourne and Sydney Customers (local time):
Monday to Friday 9am-10pm. Saturdays, Sundays and Public holidays from 9am-9pm.

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