Technical Support

Ask technical questions here about the LTE modem. This section also includes technical info about the vividwireless network and devices.
TopicRepliesCreatedLast replysort icon
Outage of Service at Karana Downs Re-Commencing 02-03-19 4 7 weeks 3 days ago
by T and K
7 weeks 1 day ago
by ozzcaddy-MODERATOR
Outage of Service at Karana Downs Commencing 28/02/19 3 7 weeks 4 days ago
by T and K
7 weeks 4 days ago
by ozzcaddy-MODERATOR
B315s 607- Wifi Key is wrong 2 10 weeks 6 days ago
by lck0407
10 weeks 5 days ago
by Frosty-MODERATOR
Have inbound requests been blocked? 2 12 weeks 5 days ago
by lifesanexperience
12 weeks 2 days ago
by Frosty-MODERATOR
B315 firmware 4 15 weeks 2 days ago
by unco77
12 weeks 6 days ago
by Franky
Vivid migration to optus 4 14 weeks 1 day ago
by peakers1976
14 weeks 12 hours ago
by Frosty-MODERATOR
Wifi Not Working 2 16 weeks 6 days ago
by Athansor
16 weeks 6 days ago
by Athansor
Ermington down again 2 18 weeks 2 days ago
by Petamb
18 weeks 1 day ago
by ozzcaddy-MODERATOR
Incredibly slow speed! 1 21 weeks 19 hours ago
by VDubber
21 weeks 12 hours ago
by Frosty-MODERATOR
Extremely Slow 2160 Merrylands 1 21 weeks 6 days ago
by neo3000ultra
21 weeks 6 days ago
by ozzcaddy-MODERATOR
Slow internet every night 1 22 weeks 22 hours ago
by Camsenz
22 weeks 13 hours ago
by Frosty-MODERATOR
wifi signal 3 22 weeks 2 days ago
by marky
22 weeks 1 day ago
by ozzcaddy-MODERATOR
Poor connection speed! 1 22 weeks 6 days ago
by Craig conway93
22 weeks 6 days ago
by Frosty-MODERATOR
slow speed again 2 25 weeks 6 days ago
by supertramp
22 weeks 6 days ago
by Frosty-MODERATOR
Can we block an IP address from the router? 1 24 weeks 15 hours ago
by Scott24
24 weeks 13 hours ago
by Frosty-MODERATOR
Slow internet issues 2 24 weeks 3 days ago
by Sharna_O
24 weeks 2 days ago
by Frosty-MODERATOR
Outgoing server 5 44 weeks 1 day ago
by Help1
24 weeks 5 days ago
by Duncan Maclean
Unbelievably slow speeds 2 26 weeks 5 days ago
by stavin
26 weeks 5 days ago
by Frosty-MODERATOR
Modem connected but no service - Also my modem is FAULTY what can I do?????? 10 28 weeks 4 hours ago
by wade
26 weeks 6 days ago
by Frosty-MODERATOR
Discord and other websites 21 28 weeks 1 hour ago
by cammmmmmmm
27 weeks 5 days ago
by Frosty-MODERATOR
slow internet speed... very slow 1 28 weeks 4 days ago
by mickeyho1123@
28 weeks 3 days ago
by ozzcaddy-MODERATOR
Slow speed Postcode 4154 2 29 weeks 9 hours ago
by SGM198
28 weeks 6 days ago
by SGM198
Speed 1 29 weeks 6 hours ago
by Alan
29 weeks 6 hours ago
by ozzcaddy-MODERATOR
No connection - Perth metro south 4 29 weeks 1 day ago
by Adzz
29 weeks 23 hours ago
by Adzz
can i clean up my signel ?? 3 29 weeks 4 days ago
by Wodahs
29 weeks 2 days ago
by Wodahs
Speed slow unbelievable !!!! 1 30 weeks 2 days ago
by Elvan
30 weeks 2 days ago
by ozzcaddy-MODERATOR
Slow speeds in New Farm 4 31 weeks 2 days ago
by pdonohue
30 weeks 6 days ago
by Frosty-MODERATOR
2nd night of slow speeds 1 31 weeks 4 days ago
by Chaser12
31 weeks 4 days ago
by Frosty-MODERATOR
Speed Issues 8 33 weeks 1 day ago
by Gezza
31 weeks 4 days ago
by Chaser12
Buying a 2nd hand modem 1 31 weeks 6 days ago
by Hiyo
31 weeks 6 days ago
by Frosty-MODERATOR
Vivid Wireless Issues with Kodi 3 33 weeks 7 hours ago
by Dan_The Man
32 weeks 6 days ago
by Dan_The Man
Slow Internet 1 33 weeks 1 day ago
by Vivid
33 weeks 1 day ago
by Frosty-MODERATOR
Password issues 2 33 weeks 2 days ago
by Lyndon94
33 weeks 2 days ago
by Lyndon94
Establish guest wifi network 1 33 weeks 4 days ago
by ztourn
33 weeks 2 days ago
by Frosty-MODERATOR
Help Locate Tower 10 37 weeks 1 day ago
by Alan
33 weeks 6 days ago
by Frosty-MODERATOR
Flashing LAN light 1 34 weeks 5 days ago
by Sydneywizard
34 weeks 5 days ago
by ozzcaddy-MODERATOR
IP Address Range - Can you Change it? 1 35 weeks 2 days ago
by Stevous67
35 weeks 1 day ago
by Frosty-MODERATOR
Port forwarding 5 36 weeks 4 hours ago
by Stevous67
35 weeks 1 day ago
by Frosty-MODERATOR
Lost internet connection, probably due to me accidentally changing something... 15 37 weeks 23 hours ago
by Stevous67
36 weeks 49 min ago
by ozzcaddy-MODERATOR
Packet Loss and High RTT since 10/08/2018 5 36 weeks 4 days ago
by craibo
36 weeks 1 day ago
by Frosty-MODERATOR
WIFI so slow. Please HELP 4 36 weeks 3 days ago
by 3rascals
36 weeks 2 days ago
by 3rascals
Vividwireless modem 4g light red no connection 1 36 weeks 6 days ago
by adman_98
36 weeks 6 days ago
by Frosty-MODERATOR
Internet VERY slow in DEE WHY, NSW 3 37 weeks 3 days ago
by sweetondean
37 weeks 3 days ago
by ozzcaddy-MODERATOR
Modem connected but no service 11 2 years 24 weeks ago
by consty
38 weeks 2 days ago
by ozzcaddy-MODERATOR
fluctuation of download speeds 3 38 weeks 3 days ago
by rayclatworthy
38 weeks 2 days ago
by ozzcaddy-MODERATOR
Extremely slow speeds 2 38 weeks 6 days ago
by Jesse Williamson
38 weeks 3 days ago
by Frosty-MODERATOR
B315 Died during the night. 2 38 weeks 5 days ago
by Tom
38 weeks 5 days ago
by Tom
Supplied Huawei B315s-607 Modem 4 49 weeks 2 days ago
by Mark Gibbons
38 weeks 5 days ago
by ozzcaddy-MODERATOR
Constant 4G Red Light 3 39 weeks 17 hours ago
by Muller
38 weeks 6 days ago
by ozzcaddy-MODERATOR
Outage in Ferntree Gully 1 39 weeks 4 days ago
by sclapton68
39 weeks 4 days ago
by Frosty-MODERATOR

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