Technical Support

Ask technical questions here about the LTE modem. This section also includes technical info about the vividwireless network and devices.
TopicRepliesCreatedLast replysort icon
Huawei B315s-607 what Ghz does it use? 6 2 days 14 hours ago
by Gezza
14 hours 8 min ago
by ozzcaddy-MODERATOR
No wifi internet (DMZ mode) 8 6 days 22 hours ago
by Greem
4 days 16 hours ago
by Frosty-MODERATOR
Can’t connect to 4g 4 1 week 9 hours ago
by Tcpp
6 days 10 hours ago
by ozzcaddy-MODERATOR
No connection 1 1 week 5 days ago
by jcwx
1 week 5 days ago
by Frosty-MODERATOR
Port blocking 1 1 week 6 days ago
by jmasters
1 week 5 days ago
by Frosty-MODERATOR
Huawei B315s-607 not forwarding DHCP requests 1 1 week 6 days ago
by ilium007
1 week 5 days ago
by Frosty-MODERATOR
Slow internet speed YET again! Maylands WA 6051 6 3 weeks 6 days ago
by FIsherman
2 weeks 1 day ago
by Frosty-MODERATOR
Port Forwarding 5 24 weeks 2 days ago
by Eonnn
3 weeks 1 day ago
by Frosty-MODERATOR
Connecting the vivid LTE gateway to a wireless router 27 2 years 2 weeks ago
by Anonymous
3 weeks 4 days ago
by Frosty-MODERATOR
Modem just started dropping signal 3201 1 5 weeks 3 days ago
by Lamby
5 weeks 3 days ago
by ozzcaddy-MODERATOR
Worst speed at Henry Street, Parramatta 2150 3 6 weeks 1 day ago
by msshinde25
5 weeks 4 days ago
by Frosty-MODERATOR
Service down in Leichhardt 3 5 weeks 6 days ago
by Sydneywizard
5 weeks 4 days ago
by Frosty-MODERATOR
Youtube getting disconnected 5 6 weeks 1 day ago
by Sydneywizard
5 weeks 4 days ago
by Frosty-MODERATOR
Just Signed Up - Service VERY SLOW 4 6 weeks 9 hours ago
by info@redboatkun...
5 weeks 6 days ago
by Frosty-MODERATOR
Speed Throttling 3 47 weeks 5 days ago
by Divitini
6 weeks 1 day ago
by davidryan
Worse than Dial up speeds and Drop outs 3 6 weeks 1 day ago
by Cashy78
6 weeks 1 day ago
by ozzcaddy-MODERATOR
Packet loss in the past few days 3 8 weeks 1 day ago
by ellyhm
6 weeks 1 day ago
by Frosty-MODERATOR
Slow internet speed again 3 6 weeks 2 days ago
by FIsherman
6 weeks 1 day ago
by Frosty-MODERATOR
Impossibly slow speeds in my area 4 6 weeks 2 days ago
by Jaaacclk
6 weeks 2 days ago
by Jaaacclk
Lilyfield Area Drop Outs 9 7 weeks 1 day ago
by simone.mesk@
6 weeks 2 days ago
by Frosty-MODERATOR
Slow speeds & frequent dropouts on third month of service. 6 6 weeks 3 days ago
by richiel
6 weeks 3 days ago
by richiel
Fed up with slow speed 19 12 weeks 3 days ago
by wilbur1
7 weeks 16 hours ago
by Frosty-MODERATOR
Slow speed in Hillsdale NSW 1 8 weeks 5 days ago
by mubd1234
8 weeks 4 days ago
by Frosty-MODERATOR
Unable to connect WiFi devices to Huawei B315s 16 9 weeks 5 days ago
by Melissa
8 weeks 6 days ago
by ozzcaddy-MODERATOR
Sudden drop outs / low speed / high ping 5 11 weeks 5 days ago
by watid
9 weeks 5 days ago
by watid
no 2300mhz 13 10 weeks 6 days ago
by stalker878
10 weeks 1 day ago
by Frosty-MODERATOR
B315s-607 Source Code 9 1 year 23 weeks ago
by troykelly
10 weeks 3 days ago
by stalker878
Netflix downloads appear to be shaped 2 11 weeks 2 hours ago
by phreakazoid
10 weeks 4 days ago
by Frosty-MODERATOR
SSL validation errors 2 10 weeks 6 days ago
by joe
10 weeks 6 days ago
by joe
NAS Drive Not Accessible on Network 2 11 weeks 6 hours ago
by scalesplus
10 weeks 6 days ago
by Frosty-MODERATOR
Speeds abhorrently slow 1 11 weeks 2 days ago
by Carlin2354
11 weeks 2 days ago
by ozzcaddy-MODERATOR
Unusable slow speeds, incorrect information 3 11 weeks 3 days ago
by mrfrankwhite
11 weeks 3 days ago
by ozzcaddy-MODERATOR
Port Forwarding and Local Network 2 12 weeks 6 days ago
by ashbenno
12 weeks 5 days ago
by Frosty-MODERATOR
unexplained variation 5 13 weeks 4 hours ago
by julesl
12 weeks 6 days ago
by Frosty-MODERATOR
Cant send emails from Outlook 2013 2 13 weeks 5 days ago
by beachy59
13 weeks 4 days ago
by Frosty-MODERATOR
Internet speed 4 14 weeks 21 hours ago
by julesl
14 weeks 3 hours ago
by ozzcaddy-MODERATOR
Poor connection/really slow internet Brookvale area 2100 8 18 weeks 5 hours ago
by GjP69
14 weeks 4 days ago
by ozzcaddy-MODERATOR
poor connection speed/SINR 7 18 weeks 20 hours ago
by KevP
14 weeks 6 days ago
by KevP
LTE Gateway Modem Page Issue - iOS 11/MacOS High Sierra (Safari 11) 31 37 weeks 3 days ago
by SumDude
15 weeks 2 days ago
by Frosty-MODERATOR
Slow speed for new service 5 16 weeks 3 days ago
by feila
16 weeks 3 days ago
by ozzcaddy-MODERATOR
Modem forgot network 6 16 weeks 6 days ago
by Carlin2354
16 weeks 5 days ago
by Frosty-MODERATOR
Gradual deterioration in Signal Strength and Connection Speed at Meadowbank 2114 area 1 17 weeks 5 days ago
by sun_187@hotmail.com
17 weeks 5 days ago
by ozzcaddy-MODERATOR
Very poor speeds in Lynwood WA 6147 1 17 weeks 5 days ago
by PleaseHelp
17 weeks 5 days ago
by Frosty-MODERATOR
Good signal but no internet service 4 19 weeks 6 days ago
by yyyy
18 weeks 16 hours ago
by Frosty-MODERATOR
Huawei B315-607 gateway password not working 10 24 weeks 1 day ago
by nigel.leishman
18 weeks 20 hours ago
by KevP
antenna advice 3 18 weeks 3 days ago
by Leanne Lane
18 weeks 2 days ago
by ozzcaddy-MODERATOR
Which DNS am i using? 4 18 weeks 6 days ago
by troykm
18 weeks 4 days ago
by Frosty-MODERATOR
Dramatic Slowdown 2 18 weeks 5 days ago
by mikeyo
18 weeks 4 days ago
by Frosty-MODERATOR
Perpetual Dial Up Speeds in post code 2015 5 19 weeks 6 days ago
by ckschad@gmail.com
18 weeks 5 days ago
by Frosty-MODERATOR
Bad SINR for last couple of months. 8 20 weeks 2 days ago
by Xelanoh
20 weeks 9 hours ago
by ozzcaddy-MODERATOR

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