Technical Support

Ask technical questions here about the LTE modem. This section also includes technical info about the vividwireless network and devices.
TopicRepliesCreatedLast replysort icon
B315s 607- Wifi Key is wrong 2 2 weeks 11 hours ago
by lck0407
2 weeks 5 hours ago
by Frosty-MODERATOR
Have inbound requests been blocked? 2 3 weeks 6 days ago
by lifesanexperience
3 weeks 3 days ago
by Frosty-MODERATOR
B315 firmware 4 6 weeks 3 days ago
by unco77
4 weeks 6 hours ago
by Franky
Vivid migration to optus 4 5 weeks 2 days ago
by peakers1976
5 weeks 1 day ago
by Frosty-MODERATOR
Wifi Not Working 2 8 weeks 15 hours ago
by Athansor
8 weeks 13 hours ago
by Athansor
Ermington down again 2 9 weeks 3 days ago
by Petamb
9 weeks 2 days ago
by ozzcaddy-MODERATOR
Incredibly slow speed! 1 12 weeks 2 days ago
by VDubber
12 weeks 1 day ago
by Frosty-MODERATOR
Extremely Slow 2160 Merrylands 1 13 weeks 1 day ago
by neo3000ultra
13 weeks 20 hours ago
by ozzcaddy-MODERATOR
Slow internet every night 1 13 weeks 2 days ago
by Camsenz
13 weeks 1 day ago
by Frosty-MODERATOR
wifi signal 3 13 weeks 3 days ago
by marky
13 weeks 3 days ago
by ozzcaddy-MODERATOR
Poor connection speed! 1 14 weeks 1 day ago
by Craig conway93
14 weeks 20 hours ago
by Frosty-MODERATOR
slow speed again 2 17 weeks 15 hours ago
by supertramp
14 weeks 20 hours ago
by Frosty-MODERATOR
Can we block an IP address from the router? 1 15 weeks 1 day ago
by Scott24
15 weeks 1 day ago
by Frosty-MODERATOR
Slow internet issues 2 15 weeks 4 days ago
by Sharna_O
15 weeks 3 days ago
by Frosty-MODERATOR
Outgoing server 5 35 weeks 2 days ago
by Help1
15 weeks 6 days ago
by Duncan Maclean
Unbelievably slow speeds 2 18 weeks 4 hours ago
by stavin
17 weeks 6 days ago
by Frosty-MODERATOR
Modem connected but no service - Also my modem is FAULTY what can I do?????? 10 19 weeks 1 day ago
by wade
18 weeks 19 hours ago
by Frosty-MODERATOR
Discord and other websites 21 19 weeks 1 day ago
by cammmmmmmm
18 weeks 6 days ago
by Frosty-MODERATOR
slow internet speed... very slow 1 19 weeks 5 days ago
by mickeyho1123@
19 weeks 5 days ago
by ozzcaddy-MODERATOR
Slow speed Postcode 4154 2 20 weeks 1 day ago
by SGM198
20 weeks 1 day ago
by SGM198
Speed 1 20 weeks 1 day ago
by Alan
20 weeks 1 day ago
by ozzcaddy-MODERATOR
No connection - Perth metro south 4 20 weeks 2 days ago
by Adzz
20 weeks 2 days ago
by Adzz
can i clean up my signel ?? 3 20 weeks 5 days ago
by Wodahs
20 weeks 3 days ago
by Wodahs
Speed slow unbelievable !!!! 1 21 weeks 3 days ago
by Elvan
21 weeks 3 days ago
by ozzcaddy-MODERATOR
Slow speeds in New Farm 4 22 weeks 4 days ago
by pdonohue
22 weeks 20 hours ago
by Frosty-MODERATOR
2nd night of slow speeds 1 22 weeks 6 days ago
by Chaser12
22 weeks 5 days ago
by Frosty-MODERATOR
Speed Issues 8 24 weeks 2 days ago
by Gezza
22 weeks 6 days ago
by Chaser12
Buying a 2nd hand modem 1 23 weeks 1 day ago
by Hiyo
23 weeks 19 hours ago
by Frosty-MODERATOR
Vivid Wireless Issues with Kodi 3 24 weeks 1 day ago
by Dan_The Man
24 weeks 14 hours ago
by Dan_The Man
Slow Internet 1 24 weeks 3 days ago
by Vivid
24 weeks 2 days ago
by Frosty-MODERATOR
Password issues 2 24 weeks 4 days ago
by Lyndon94
24 weeks 3 days ago
by Lyndon94
Establish guest wifi network 1 24 weeks 5 days ago
by ztourn
24 weeks 3 days ago
by Frosty-MODERATOR
Help Locate Tower 10 28 weeks 2 days ago
by Alan
25 weeks 19 hours ago
by Frosty-MODERATOR
Flashing LAN light 1 26 weeks 5 hours ago
by Sydneywizard
26 weeks 4 hours ago
by ozzcaddy-MODERATOR
IP Address Range - Can you Change it? 1 26 weeks 3 days ago
by Stevous67
26 weeks 2 days ago
by Frosty-MODERATOR
Port forwarding 5 27 weeks 1 day ago
by Stevous67
26 weeks 2 days ago
by Frosty-MODERATOR
Lost internet connection, probably due to me accidentally changing something... 15 28 weeks 2 days ago
by Stevous67
27 weeks 1 day ago
by ozzcaddy-MODERATOR
Packet Loss and High RTT since 10/08/2018 5 27 weeks 5 days ago
by craibo
27 weeks 2 days ago
by Frosty-MODERATOR
WIFI so slow. Please HELP 4 27 weeks 4 days ago
by 3rascals
27 weeks 4 days ago
by 3rascals
Vividwireless modem 4g light red no connection 1 28 weeks 1 day ago
by adman_98
28 weeks 19 hours ago
by Frosty-MODERATOR
Internet VERY slow in DEE WHY, NSW 3 28 weeks 4 days ago
by sweetondean
28 weeks 4 days ago
by ozzcaddy-MODERATOR
Modem connected but no service 11 2 years 15 weeks ago
by consty
29 weeks 4 days ago
by ozzcaddy-MODERATOR
fluctuation of download speeds 3 29 weeks 5 days ago
by rayclatworthy
29 weeks 4 days ago
by ozzcaddy-MODERATOR
Extremely slow speeds 2 30 weeks 8 hours ago
by Jesse Williamson
29 weeks 4 days ago
by Frosty-MODERATOR
B315 Died during the night. 2 29 weeks 6 days ago
by Tom
29 weeks 6 days ago
by Tom
Supplied Huawei B315s-607 Modem 4 40 weeks 3 days ago
by Mark Gibbons
29 weeks 6 days ago
by ozzcaddy-MODERATOR
Constant 4G Red Light 3 30 weeks 2 days ago
by Muller
30 weeks 1 day ago
by ozzcaddy-MODERATOR
Outage in Ferntree Gully 1 30 weeks 5 days ago
by sclapton68
30 weeks 5 days ago
by Frosty-MODERATOR
International connections being throttled? 12 36 weeks 1 day ago
by consty
31 weeks 8 hours ago
by Frosty-MODERATOR
High Signal - Low Speed - Happened yesterday 7 31 weeks 1 day ago
by Stallfar
31 weeks 9 hours ago
by ozzcaddy-MODERATOR

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