Technical Support

Ask technical questions here about the LTE modem. This section also includes technical info about the vividwireless network and devices.
TopicRepliesCreatedLast replysort icon
Massive ping increase during peak 1 2 hours 10 min ago
by sp4zz14
1 hour 10 min ago
by ozzcaddy-MODERATOR
Star Trek Online via VividWireless 0 1 hour 45 min ago
by Seda
n/a
Opening a range of port. 6 1 day 7 hours ago
by VicViP
4 hours 14 min ago
by VicViP
Modem is SSL striping me? Also back for a few months while i move house lols... 6 2 days 3 hours ago
by Unclebeavz
7 hours 58 min ago
by Unclebeavz
International connections being throttled? 10 5 days 4 hours ago
by consty
8 hours 12 min ago
by Frosty-MODERATOR
Huawei Router not recognising TP-Link WDN4800 Wireless Card 6 1 week 6 days ago
by anotherbrian2
2 days 4 hours ago
by ozzcaddy-MODERATOR
High signal , slow speed 10 1 week 1 hour ago
by koyz9x
3 days 12 min ago
by Purplevegas
Very high Ping after 8pm each night 2 6 days 1 hour ago
by jasonKay
5 days 9 hours ago
by Frosty-MODERATOR
Variable Download Speeds 4 1 week 2 days ago
by Alan
6 days 16 hours ago
by ozzcaddy-MODERATOR
Bad connection. Used to be fine not really good but now it's trash slower than adsl 1 2 weeks 2 days ago
by mr9rada
2 weeks 1 day ago
by ozzcaddy-MODERATOR
Service Being Cancelled due to NBN 1 2 weeks 3 days ago
by stormer73
2 weeks 3 days ago
by ozzcaddy-MODERATOR
Unable to connect to the Internet 1 3 weeks 3 hours ago
by hongstacy
2 weeks 6 days ago
by ozzcaddy-MODERATOR
Slow and unstable connection - Terrible service 1 3 weeks 2 days ago
by Cyril
3 weeks 2 days ago
by ozzcaddy-MODERATOR
How to set the IP address to 10.0.0.130 1 3 weeks 4 days ago
by Platinum
3 weeks 3 days ago
by Frosty-MODERATOR
Connection so slow that it's unusable 6 5 weeks 5 hours ago
by phreakazoid
3 weeks 6 days ago
by Frosty-MODERATOR
Use modem as modem and user external router? 4 5 weeks 3 days ago
by CrowsFeet
4 weeks 6 days ago
by Frosty-MODERATOR
Supplied Huawei B315s-607 Modem 2 5 weeks 13 hours ago
by Mark Gibbons
5 weeks 11 hours ago
by Mark Gibbons
Restrict vividwireless to particular IP range 3 6 weeks 6 days ago
by SimonO
5 weeks 17 hours ago
by Frosty-MODERATOR
bad download speeds / disconnection online gaming 1 5 weeks 1 day ago
by jeffden
5 weeks 1 day ago
by ozzcaddy-MODERATOR
High pings recently during peak times 5 5 weeks 3 days ago
by Ceriaz
5 weeks 2 days ago
by Ceriaz
Bayswater North LTE dropping in and out 3 5 weeks 5 days ago
by kapilajm
5 weeks 5 days ago
by kapilajm
Constant Ping 1 6 weeks 1 day ago
by Diamondlover
6 weeks 17 hours ago
by Frosty-MODERATOR
Activate 1 6 weeks 3 days ago
by BUS334MU
6 weeks 2 days ago
by ozzcaddy-MODERATOR
Speed not exceed 0.7 MBS! 1 6 weeks 3 days ago
by meiwei_koo@hotm...
6 weeks 3 days ago
by ozzcaddy-MODERATOR
Higher than normal ping 7 6 weeks 6 days ago
by Kryosleep
6 weeks 3 days ago
by Frosty-MODERATOR
Speed drop 1 7 weeks 5 days ago
by Gezza
7 weeks 4 days ago
by Frosty-MODERATOR
Huawei B315s-607 what Ghz does it use? 6 8 weeks 1 day ago
by Gezza
7 weeks 6 days ago
by ozzcaddy-MODERATOR
No wifi internet (DMZ mode) 8 8 weeks 5 days ago
by Greem
8 weeks 3 days ago
by Frosty-MODERATOR
Can’t connect to 4g 4 8 weeks 6 days ago
by Tcpp
8 weeks 5 days ago
by ozzcaddy-MODERATOR
No connection 1 9 weeks 4 days ago
by jcwx
9 weeks 4 days ago
by Frosty-MODERATOR
Port blocking 1 9 weeks 5 days ago
by jmasters
9 weeks 4 days ago
by Frosty-MODERATOR
Huawei B315s-607 not forwarding DHCP requests 1 9 weeks 5 days ago
by ilium007
9 weeks 4 days ago
by Frosty-MODERATOR
Slow internet speed YET again! Maylands WA 6051 6 11 weeks 5 days ago
by FIsherman
10 weeks 17 hours ago
by Frosty-MODERATOR
Port Forwarding 5 32 weeks 1 day ago
by Eonnn
11 weeks 16 hours ago
by Frosty-MODERATOR
Connecting the vivid LTE gateway to a wireless router 27 2 years 10 weeks ago
by Anonymous
11 weeks 3 days ago
by Frosty-MODERATOR
Modem just started dropping signal 3201 1 13 weeks 2 days ago
by Lamby
13 weeks 2 days ago
by ozzcaddy-MODERATOR
Worst speed at Henry Street, Parramatta 2150 3 14 weeks 3 hours ago
by msshinde25
13 weeks 3 days ago
by Frosty-MODERATOR
Service down in Leichhardt 3 13 weeks 5 days ago
by Sydneywizard
13 weeks 3 days ago
by Frosty-MODERATOR
Youtube getting disconnected 5 14 weeks 9 hours ago
by Sydneywizard
13 weeks 3 days ago
by Frosty-MODERATOR
Just Signed Up - Service VERY SLOW 4 13 weeks 6 days ago
by info@redboatkun...
13 weeks 5 days ago
by Frosty-MODERATOR
Speed Throttling 3 1 year 3 weeks ago
by Divitini
14 weeks 2 hours ago
by davidryan
Worse than Dial up speeds and Drop outs 3 14 weeks 11 hours ago
by Cashy78
14 weeks 8 hours ago
by ozzcaddy-MODERATOR
Packet loss in the past few days 3 16 weeks 13 hours ago
by ellyhm
14 weeks 18 hours ago
by Frosty-MODERATOR
Slow internet speed again 3 14 weeks 1 day ago
by FIsherman
14 weeks 18 hours ago
by Frosty-MODERATOR
Impossibly slow speeds in my area 4 14 weeks 1 day ago
by Jaaacclk
14 weeks 1 day ago
by Jaaacclk
Lilyfield Area Drop Outs 9 15 weeks 15 hours ago
by simone.mesk@
14 weeks 1 day ago
by Frosty-MODERATOR
Slow speeds & frequent dropouts on third month of service. 6 14 weeks 2 days ago
by richiel
14 weeks 2 days ago
by richiel
Fed up with slow speed 19 20 weeks 2 days ago
by wilbur1
14 weeks 6 days ago
by Frosty-MODERATOR
Slow speed in Hillsdale NSW 1 16 weeks 4 days ago
by mubd1234
16 weeks 3 days ago
by Frosty-MODERATOR
Unable to connect WiFi devices to Huawei B315s 16 17 weeks 4 days ago
by Melissa
16 weeks 5 days ago
by ozzcaddy-MODERATOR

Warning
In participating in this forum you agree not to post or authorise others to post any material that is in our opinion offensive, defamatory, inaccurate, harassing, threatening, invasive of the privacy of others, sexually explicit or illegal. You also agree that you will not post or authorise others to post any copyright material that is not owned or licensed to you. In the event of any breach of this Policy we reserve the right to remove the post without notice to you.

Disabling comments and removing posts
Should we consider a thread or comment in violation of this Policy, we reserve the right to immediately remove part of or entire posts. We also reserve the right to disable, remove or archive posts that have been dormant for 14 days.

Member Login