Technical Support

Ask technical questions here about the LTE modem. This section also includes technical info about the vividwireless network and devices.
TopicRepliesCreatedLast replysort icon
Slow speed in Hillsdale NSW 1 3 days 2 hours ago
by mubd1234
2 days 18 hours ago
by Frosty-MODERATOR
Unable to connect WiFi devices to Huawei B315s 16 1 week 3 days ago
by Melissa
4 days 5 hours ago
by ozzcaddy-MODERATOR
Sudden drop outs / low speed / high ping 5 3 weeks 3 days ago
by watid
1 week 3 days ago
by watid
no 2300mhz 13 2 weeks 4 days ago
by stalker878
1 week 6 days ago
by Frosty-MODERATOR
Fed up with slow speed 18 4 weeks 1 day ago
by wilbur1
2 weeks 1 day ago
by wilbur1
B315s-607 Source Code 9 1 year 15 weeks ago
by troykelly
2 weeks 1 day ago
by stalker878
Netflix downloads appear to be shaped 2 2 weeks 5 days ago
by phreakazoid
2 weeks 2 days ago
by Frosty-MODERATOR
SSL validation errors 2 2 weeks 4 days ago
by joe
2 weeks 4 days ago
by joe
NAS Drive Not Accessible on Network 2 2 weeks 5 days ago
by scalesplus
2 weeks 4 days ago
by Frosty-MODERATOR
Speeds abhorrently slow 1 3 weeks 15 hours ago
by Carlin2354
3 weeks 12 hours ago
by ozzcaddy-MODERATOR
Unusable slow speeds, incorrect information 3 3 weeks 1 day ago
by mrfrankwhite
3 weeks 1 day ago
by ozzcaddy-MODERATOR
Port Forwarding and Local Network 2 4 weeks 4 days ago
by ashbenno
4 weeks 3 days ago
by Frosty-MODERATOR
unexplained variation 5 4 weeks 5 days ago
by julesl
4 weeks 4 days ago
by Frosty-MODERATOR
Cant send emails from Outlook 2013 2 5 weeks 3 days ago
by beachy59
5 weeks 2 days ago
by Frosty-MODERATOR
Internet speed 4 5 weeks 5 days ago
by julesl
5 weeks 5 days ago
by ozzcaddy-MODERATOR
Poor connection/really slow internet Brookvale area 2100 8 9 weeks 5 days ago
by GjP69
6 weeks 2 days ago
by ozzcaddy-MODERATOR
poor connection speed/SINR 7 9 weeks 5 days ago
by KevP
6 weeks 4 days ago
by KevP
LTE Gateway Modem Page Issue - iOS 11/MacOS High Sierra (Safari 11) 31 29 weeks 1 day ago
by SumDude
7 weeks 17 hours ago
by Frosty-MODERATOR
Slow speed for new service 5 8 weeks 1 day ago
by feila
8 weeks 1 day ago
by ozzcaddy-MODERATOR
Modem forgot network 6 8 weeks 5 days ago
by Carlin2354
8 weeks 3 days ago
by Frosty-MODERATOR
Gradual deterioration in Signal Strength and Connection Speed at Meadowbank 2114 area 1 9 weeks 3 days ago
by sun_187@hotmail.com
9 weeks 3 days ago
by ozzcaddy-MODERATOR
Very poor speeds in Lynwood WA 6147 1 9 weeks 4 days ago
by PleaseHelp
9 weeks 3 days ago
by Frosty-MODERATOR
Good signal but no internet service 4 11 weeks 4 days ago
by yyyy
9 weeks 5 days ago
by Frosty-MODERATOR
Huawei B315-607 gateway password not working 10 15 weeks 6 days ago
by nigel.leishman
9 weeks 5 days ago
by KevP
antenna advice 3 10 weeks 1 day ago
by Leanne Lane
10 weeks 7 hours ago
by ozzcaddy-MODERATOR
Which DNS am i using? 4 10 weeks 4 days ago
by troykm
10 weeks 2 days ago
by Frosty-MODERATOR
Dramatic Slowdown 2 10 weeks 3 days ago
by mikeyo
10 weeks 2 days ago
by Frosty-MODERATOR
Perpetual Dial Up Speeds in post code 2015 5 11 weeks 4 days ago
by ckschad@gmail.com
10 weeks 3 days ago
by Frosty-MODERATOR
Bad SINR for last couple of months. 8 12 weeks 9 hours ago
by Xelanoh
11 weeks 5 days ago
by ozzcaddy-MODERATOR
Modem signal interruption 1 12 weeks 3 days ago
by ahmedmostafa
12 weeks 3 days ago
by ozzcaddy-MODERATOR
static IP assignment 2 12 weeks 6 days ago
by permezel
12 weeks 4 days ago
by Frosty-MODERATOR
Slow speed, Gold Coast 4 12 weeks 5 days ago
by permezel
12 weeks 5 days ago
by ozzcaddy-MODERATOR
Slow speed (Adelaide, 5046) 2 13 weeks 4 days ago
by danhebert
13 weeks 3 days ago
by danhebert
Any outage in Marrickville (Sydney)? 2 13 weeks 4 days ago
by leoburla
13 weeks 4 days ago
by leoburla
Outage South Metro Perth? 18 14 weeks 1 day ago
by Adzz
13 weeks 6 days ago
by ozzcaddy-MODERATOR
Pre-owned modems 1 14 weeks 5 days ago
by Vividus
14 weeks 5 days ago
by ozzcaddy-MODERATOR
Internet outage 1 14 weeks 6 days ago
by Niasha
14 weeks 6 days ago
by ozzcaddy-MODERATOR
Port Forwarding 3 16 weeks 9 hours ago
by Eonnn
15 weeks 5 days ago
by Eonnn
LTE model firmware patch against "Krack" exploit 8 18 weeks 5 days ago
by tuannobel
15 weeks 5 days ago
by tuannobel
Issues connecting to secure websites 13 16 weeks 1 day ago
by jonom1
15 weeks 5 days ago
by ozzcaddy-MODERATOR
Alternative 4G Modem 1 16 weeks 4 days ago
by CoyoteOne
16 weeks 3 days ago
by Frosty-MODERATOR
Default Gateway Password not working 3 38 weeks 3 days ago
by Shadowlark24
16 weeks 5 days ago
by AndyPandy
Slow speed 9 19 weeks 4 days ago
by imtiaz.haque
17 weeks 2 days ago
by ozzcaddy-MODERATOR
l2tp vpn to radius server 2 21 weeks 5 days ago
by mcshewring
20 weeks 4 days ago
by Frosty-MODERATOR
Remote management 5 22 weeks 2 days ago
by Graeme.Couper
21 weeks 2 days ago
by Frosty-MODERATOR
AppleTV 4k playback 2 23 weeks 1 day ago
by simonpickard
23 weeks 14 hours ago
by simonpickard
My internet routing is severely messed up 10 24 weeks 1 day ago
by Khada
23 weeks 6 days ago
by Frosty-MODERATOR
Guides to External Antenna 15 29 weeks 6 days ago
by neo3000ultra
24 weeks 12 hours ago
by carrots
Home gateway 5 26 weeks 6 days ago
by JT1234
26 weeks 15 hours ago
by Frosty-MODERATOR
running VoIP service 13 1 year 27 weeks ago
by ncsa
26 weeks 5 days ago
by Frosty-MODERATOR

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