2nd night of slow speeds

Currently 1.77 download usually over 10. Should I expect dial up speeds over the weekend?

From the support team at 15:12 today

Thanks for contacting vividwireless.
You may have been affected by a network issue that we believe is now resolved.
We apologise for any inconvenience this may have caused and we are doing our best to prevent this from happening again.
In line with this issue, we have applied appropriate credits to cover the downtime.
If you continue to have issues with the service, please call our Sales and Service Centre on 1300 327 837 for further assistance.
We're available between 7:00 AM to 9:00 PM AWST from Monday to Friday, and from 7:00 AM to 8:00 PM on the weekends.
We apologise for any inconvenience this may have caused.
Kind regards,

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HAS ANYONE CALLED SUPPORT THEY HAVE 1 BLOODY SING LOOPED OVER AND OVER!

Comments

#1

Frosty-MODERATOR wrote 5 days ago

Whereabouts are you located Chaser? What postcode?

If there is an outage in your area, it may be visible when you look at the Optus network outages page:

https://www.optus.com.au/about/network/service-status

If there was an outage, but since resolved, it may also take a little time for everything to return to a more normal level of performance, as many people may have had to connect to different towers than usual.

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