Ermington down again

I am slower than dialup speed on and unlimited account. What is going on



Grantgao wrote 22 weeks ago

I am in Ermington area also. My 4G light is red. Absolutely no access to wireless internet.


ozzcaddy-MODERATOR wrote 22 weeks ago

@Petamb, if the following is not your area, please post your Suburb & Postcode.

If it is Ermington in Sydney, there is a tower near the intersection of Silverwater Rd and Kissing Point Rd that began having maintenance yesterday (17/12), and won't be completed until 21/12/18. This work is carried out by Optus. If this is the tower you normally connect to, you may need to relocate the modem so to connect to the next best tower in your area.

You can check on the Optus Status Map for any update or other towers that may also have work being done. Click on link
Click on Outage Tab and insert your Suburb/Postcode.

If this is not your tower, I suggest contacting Tech Support:

1300 327 837

Adelaide, Brisbane, Melbourne and Sydney Customers (local time):
Monday to Friday 9am-10pm. Saturdays, Sundays and Public holidays from 9am-9pm.
ower is not your problem, I suggest you contact Tech Support and raise a ticket.

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