Incredibly slow speed!

We have incredibly slow internet speed all the time at the moment - what’s going on??!!
Victoria Park, WA

Comments

#1

Frosty-MODERATOR wrote 2 weeks ago

Have you had a look a the Optus network faults page:
https://www.optus.com.au/about/network/service-status

Click on the Outages tab then search for your postcode.

There are a couple of towers undergoing Planned Maintenance across the river in East Perth that might be pushing more traffic to towers that you normally connect with, but you'd be best placed to decide that. There is another tower getting maintenance further down Orrong Rd.

I would recommend though that you report this to vividwireless support, just in case the issues you are having are caused by some other kind of fault.

1300 327 837
Monday to Friday 9am-11pm (Eastern). Saturdays, Sundays and Public holidays from 9am-10pm (Eastern).

Warning
In participating in this forum you agree not to post or authorise others to post any material that is in our opinion offensive, defamatory, inaccurate, harassing, threatening, invasive of the privacy of others, sexually explicit or illegal. You also agree that you will not post or authorise others to post any copyright material that is not owned or licensed to you. In the event of any breach of this Policy we reserve the right to remove the post without notice to you.

Disabling comments and removing posts
Should we consider a thread or comment in violation of this Policy, we reserve the right to immediately remove part of or entire posts. We also reserve the right to disable, remove or archive posts that have been dormant for 14 days.

Member Login