Technical Support

Ask technical questions here about the LTE modem. This section also includes technical info about the vividwireless network and devices.
TopicRepliesCreatedLast replysort icon
Lilyfield Area Drop Outs 9 1 year 6 weeks ago
by simone.mesk@
1 year 5 weeks ago
by Frosty-MODERATOR
Slow speeds & frequent dropouts on third month of service. 6 1 year 5 weeks ago
by richiel
1 year 5 weeks ago
by richiel
Fed up with slow speed 19 1 year 11 weeks ago
by wilbur1
1 year 6 weeks ago
by Frosty-MODERATOR
Slow speed in Hillsdale NSW 1 1 year 7 weeks ago
by mubd1234
1 year 7 weeks ago
by Frosty-MODERATOR
Unable to connect WiFi devices to Huawei B315s 16 1 year 8 weeks ago
by Melissa
1 year 8 weeks ago
by ozzcaddy-MODERATOR
Sudden drop outs / low speed / high ping 5 1 year 10 weeks ago
by watid
1 year 8 weeks ago
by watid
no 2300mhz 13 1 year 10 weeks ago
by stalker878
1 year 9 weeks ago
by Frosty-MODERATOR
B315s-607 Source Code 9 2 years 23 weeks ago
by troykelly
1 year 9 weeks ago
by stalker878
Netflix downloads appear to be shaped 2 1 year 10 weeks ago
by phreakazoid
1 year 9 weeks ago
by Frosty-MODERATOR
SSL validation errors 2 1 year 10 weeks ago
by joe
1 year 10 weeks ago
by joe
NAS Drive Not Accessible on Network 2 1 year 10 weeks ago
by scalesplus
1 year 10 weeks ago
by Frosty-MODERATOR
Speeds abhorrently slow 1 1 year 10 weeks ago
by Carlin2354
1 year 10 weeks ago
by ozzcaddy-MODERATOR
Unusable slow speeds, incorrect information 3 1 year 10 weeks ago
by mrfrankwhite
1 year 10 weeks ago
by ozzcaddy-MODERATOR
Port Forwarding and Local Network 2 1 year 12 weeks ago
by ashbenno
1 year 12 weeks ago
by Frosty-MODERATOR
unexplained variation 5 1 year 12 weeks ago
by julesl
1 year 12 weeks ago
by Frosty-MODERATOR
Cant send emails from Outlook 2013 2 1 year 12 weeks ago
by beachy59
1 year 12 weeks ago
by Frosty-MODERATOR
Internet speed 4 1 year 13 weeks ago
by julesl
1 year 13 weeks ago
by ozzcaddy-MODERATOR
Poor connection/really slow internet Brookvale area 2100 8 1 year 17 weeks ago
by GjP69
1 year 13 weeks ago
by ozzcaddy-MODERATOR
poor connection speed/SINR 7 1 year 17 weeks ago
by KevP
1 year 14 weeks ago
by KevP
LTE Gateway Modem Page Issue - iOS 11/MacOS High Sierra (Safari 11) 31 1 year 36 weeks ago
by SumDude
1 year 14 weeks ago
by Frosty-MODERATOR
Slow speed for new service 5 1 year 15 weeks ago
by feila
1 year 15 weeks ago
by ozzcaddy-MODERATOR
Modem forgot network 6 1 year 16 weeks ago
by Carlin2354
1 year 16 weeks ago
by Frosty-MODERATOR
Gradual deterioration in Signal Strength and Connection Speed at Meadowbank 2114 area 1 1 year 16 weeks ago
by sun_187@hotmail.com
1 year 16 weeks ago
by ozzcaddy-MODERATOR
Very poor speeds in Lynwood WA 6147 1 1 year 17 weeks ago
by PleaseHelp
1 year 16 weeks ago
by Frosty-MODERATOR
Good signal but no internet service 4 1 year 19 weeks ago
by yyyy
1 year 17 weeks ago
by Frosty-MODERATOR
Huawei B315-607 gateway password not working 10 1 year 23 weeks ago
by nigel.leishman
1 year 17 weeks ago
by KevP
antenna advice 3 1 year 17 weeks ago
by Leanne Lane
1 year 17 weeks ago
by ozzcaddy-MODERATOR
Which DNS am i using? 4 1 year 18 weeks ago
by troykm
1 year 17 weeks ago
by Frosty-MODERATOR
Dramatic Slowdown 2 1 year 17 weeks ago
by mikeyo
1 year 17 weeks ago
by Frosty-MODERATOR
Perpetual Dial Up Speeds in post code 2015 5 1 year 19 weeks ago
by ckschad@gmail.com
1 year 17 weeks ago
by Frosty-MODERATOR
Bad SINR for last couple of months. 8 1 year 19 weeks ago
by Xelanoh
1 year 19 weeks ago
by ozzcaddy-MODERATOR
Modem signal interruption 1 1 year 19 weeks ago
by ahmedmostafa
1 year 19 weeks ago
by ozzcaddy-MODERATOR
static IP assignment 2 1 year 20 weeks ago
by permezel
1 year 20 weeks ago
by Frosty-MODERATOR
Slow speed, Gold Coast 4 1 year 20 weeks ago
by permezel
1 year 20 weeks ago
by ozzcaddy-MODERATOR
Slow speed (Adelaide, 5046) 2 1 year 21 weeks ago
by danhebert
1 year 20 weeks ago
by danhebert
Any outage in Marrickville (Sydney)? 2 1 year 21 weeks ago
by leoburla
1 year 21 weeks ago
by leoburla
Outage South Metro Perth? 18 1 year 21 weeks ago
by Adzz
1 year 21 weeks ago
by ozzcaddy-MODERATOR
Pre-owned modems 1 1 year 22 weeks ago
by Vividus
1 year 22 weeks ago
by ozzcaddy-MODERATOR
Internet outage 1 1 year 22 weeks ago
by Niasha
1 year 22 weeks ago
by ozzcaddy-MODERATOR
LTE model firmware patch against "Krack" exploit 8 1 year 26 weeks ago
by tuannobel
1 year 23 weeks ago
by tuannobel
Issues connecting to secure websites 13 1 year 23 weeks ago
by jonom1
1 year 23 weeks ago
by ozzcaddy-MODERATOR
Alternative 4G Modem 1 1 year 24 weeks ago
by CoyoteOne
1 year 23 weeks ago
by Frosty-MODERATOR
Default Gateway Password not working 3 1 year 45 weeks ago
by Shadowlark24
1 year 24 weeks ago
by AndyPandy
Slow speed 9 1 year 27 weeks ago
by imtiaz.haque
1 year 24 weeks ago
by ozzcaddy-MODERATOR
l2tp vpn to radius server 2 1 year 29 weeks ago
by mcshewring
1 year 28 weeks ago
by Frosty-MODERATOR
Remote management 5 1 year 29 weeks ago
by Graeme.Couper
1 year 28 weeks ago
by Frosty-MODERATOR
AppleTV 4k playback 2 1 year 30 weeks ago
by simonpickard
1 year 30 weeks ago
by simonpickard
My internet routing is severely messed up 10 1 year 31 weeks ago
by Khada
1 year 31 weeks ago
by Frosty-MODERATOR
Guides to External Antenna 15 1 year 37 weeks ago
by neo3000ultra
1 year 31 weeks ago
by carrots
Home gateway 5 1 year 34 weeks ago
by JT1234
1 year 33 weeks ago
by Frosty-MODERATOR

Warning
In participating in this forum you agree not to post or authorise others to post any material that is in our opinion offensive, defamatory, inaccurate, harassing, threatening, invasive of the privacy of others, sexually explicit or illegal. You also agree that you will not post or authorise others to post any copyright material that is not owned or licensed to you. In the event of any breach of this Policy we reserve the right to remove the post without notice to you.

Disabling comments and removing posts
Should we consider a thread or comment in violation of this Policy, we reserve the right to immediately remove part of or entire posts. We also reserve the right to disable, remove or archive posts that have been dormant for 14 days.

Member Login