Technical Support

Ask technical questions here about the LTE modem. This section also includes technical info about the vividwireless network and devices.
TopicRepliesCreatedLast replysort icon
Sudden issue in Lara 3212 8 1 year 21 weeks ago
by VK3CRG
1 year 21 weeks ago
by ozzcaddy-MODERATOR
Heavy Load and Network Lag 2 1 year 21 weeks ago
by imcknz
1 year 21 weeks ago
by Frosty-MODERATOR
Problems with 4G in (Piara Waters) 1 1 year 21 weeks ago
by tristanmetcalf96
1 year 21 weeks ago
by ozzcaddy-MODERATOR
Western Australia LTE Support 0 1 year 22 weeks ago
by Wayne
n/a
RE: VOIP Setting for LTE Router 2 1 year 43 weeks ago
by CoyoteOne
1 year 22 weeks ago
by Wayne
Connecting range extender on LTE Modem 8 1 year 43 weeks ago
by TintoRoi
1 year 22 weeks ago
by Wayne
Transfer hd video stream LTE bandwidth 2 1 year 39 weeks ago
by vidgeek897
1 year 22 weeks ago
by Wayne
LTE Modem No WiFi after restart 4 1 year 25 weeks ago
by Shaun
1 year 22 weeks ago
by Wayne
Strong Signal - Slow Speed 7 1 year 23 weeks ago
by Karl Morton
1 year 22 weeks ago
by Wayne
Modem now says Optus, not vividwireless 5 1 year 24 weeks ago
by troykm
1 year 22 weeks ago
by Wayne
SLOOOOOOOOOW CONNECTION 11 1 year 26 weeks ago
by kungfuroll
1 year 23 weeks ago
by Frosty-MODERATOR
Horribily unstable connection since firmware update. 3 1 year 26 weeks ago
by lucasrkelly
1 year 24 weeks ago
by ozzcaddy-MODERATOR
1.5mbs down & 1mbs up. about to throw vivid into the trash 3 1 year 25 weeks ago
by Wes.mccartney
1 year 25 weeks ago
by ozzcaddy-MODERATOR
Slow internet and weak 4G signal 1 1 year 25 weeks ago
by Jae.C
1 year 25 weeks ago
by ozzcaddy-MODERATOR
IPTV/Foxtel Play/Twitch slow speed 15 1 year 27 weeks ago
by brizbrenz
1 year 26 weeks ago
by brizbrenz
No connection after firmware update? 1 1 year 26 weeks ago
by ndt
1 year 26 weeks ago
by ozzcaddy-MODERATOR
LTE Modem odd issue 2 1 year 26 weeks ago
by carlinperth
1 year 26 weeks ago
by ozzcaddy-MODERATOR
LTE Coverage Ocean Reef WA 1 1 year 27 weeks ago
by rescue1
1 year 27 weeks ago
by ozzcaddy-MODERATOR
Very slow download speed, drop outs 7 1 year 27 weeks ago
by John P
1 year 27 weeks ago
by Frosty-MODERATOR
Added external antenna yet still 0.8 Mbps throughput, Dianella, Western Australia 31 1 year 38 weeks ago
by cjcooper
1 year 31 weeks ago
by Frosty-MODERATOR
Assigning internal IP address to device and flashing lights 5 1 year 32 weeks ago
by berto
1 year 31 weeks ago
by Frosty-MODERATOR
Slow download fast upload 13 1 year 32 weeks ago
by Hantrygame
1 year 32 weeks ago
by SumDude
Unlimited day pass 5 1 year 32 weeks ago
by mx
1 year 32 weeks ago
by mx
change towers 3 1 year 36 weeks ago
by Ravenous1
1 year 34 weeks ago
by Ravenous1
Internet Dropping 2 1 year 35 weeks ago
by LordLipton
1 year 35 weeks ago
by LordLipton
SNMP on the Huawei 3 1 year 37 weeks ago
by bonwag
1 year 37 weeks ago
by bonwag
NSW Killara Very Slow 3 1 year 37 weeks ago
by gui1
1 year 37 weeks ago
by gui1
Slow Speeds 3 1 year 38 weeks ago
by markyoung
1 year 38 weeks ago
by Frosty-MODERATOR
OpenDNS 8 1 year 47 weeks ago
by Nicko9712
1 year 38 weeks ago
by Frosty-MODERATOR
Why do I have random dropouts? 12 1 year 43 weeks ago
by dfg555
1 year 38 weeks ago
by Frosty-MODERATOR
Static IP Routing 2 1 year 38 weeks ago
by Biskitt
1 year 38 weeks ago
by Wayne
Horrific Low Speeds, Perth 6 1 year 39 weeks ago
by crowzero
1 year 38 weeks ago
by Frosty-MODERATOR
Low speed and unstable signal + irresponsible customer service. 13 1 year 40 weeks ago
by duonghuynh
1 year 39 weeks ago
by ozzcaddy-MODERATOR
Can I Change Modem? 4 1 year 40 weeks ago
by thegoofyguy
1 year 40 weeks ago
by Frosty-MODERATOR
What are these services installed as factory default settings? 2 1 year 46 weeks ago
by No1noes
1 year 43 weeks ago
by shadwolf
Blocking Netflix Streaming 1 1 year 44 weeks ago
by TintoRoi
1 year 44 weeks ago
by Frosty-MODERATOR
Damaged sim card and possibly the modem 1 1 year 45 weeks ago
by jmohy1
1 year 45 weeks ago
by ozzcaddy-MODERATOR
Dropouts and dead pipes - 3137 1 1 year 46 weeks ago
by Baraqyal
1 year 45 weeks ago
by Frosty-MODERATOR
VividWireless - transparent proxy? 3 1 year 46 weeks ago
by cjcooper
1 year 46 weeks ago
by Frosty-MODERATOR
Perth - High Latency 7 1 year 48 weeks ago
by SumDude
1 year 46 weeks ago
by Frosty-MODERATOR
What antenna do you guys recommend? 3 1 year 48 weeks ago
by dfg555
1 year 48 weeks ago
by dfg555
SINR had gotten worse over time! [SOLVED!] 11 1 year 50 weeks ago
by dicko72
1 year 48 weeks ago
by dfg555
Lag issues with AU Minecraft server - throttled? 1 1 year 48 weeks ago
by TimE
1 year 48 weeks ago
by Frosty-MODERATOR
4G dropping in and out - no signal - 6110 2 1 year 49 weeks ago
by Dillcoinc
1 year 49 weeks ago
by Frosty-MODERATOR
0.01Mbs 6101 1 1 year 50 weeks ago
by jpluong
1 year 50 weeks ago
by ozzcaddy-MODERATOR
Drop outs in Merrylands Area 3 1 year 51 weeks ago
by neo3000ultra
1 year 50 weeks ago
by ozzcaddy-MODERATOR
Latency Improvements / Issues 3 1 year 51 weeks ago
by wolfspirit
1 year 50 weeks ago
by Frosty-MODERATOR
Little to no download speed - Huntingdale 6110 3 1 year 52 weeks ago
by Dillcoinc
1 year 51 weeks ago
by Frosty-MODERATOR
Wireless Access point 1 1 year 51 weeks ago
by TintoRoi
1 year 51 weeks ago
by Frosty-MODERATOR
speed has gone normal again 1 2 years 10 hours ago
by Ravenous1
2 years 5 hours ago
by ozzcaddy-MODERATOR

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